Depending on the complexity of the equipment and controls, there are a few options for production personnel to learn how to operate the equipment. The manual explains the operation of the equipment and its components. The customer can visit Apache for training and testing or contract with Mepaco Field Services for on-site training.
In one example, the production staff did not understand how to operate the DP3000 Dumper, causing the carriage to bind-up where cylinders weren't lifting in tandem. The issue was caused by incorrect operation.
The DP3000 must be cycled fully up and down. It is timed and needs to be bottomed out each time. Incorrect operation may cause damage to the cylinders.
The correction is to pull the hydraulic line off and remove the oil. Then operate the Dumper to the full up and down position at all times.
Please call Joe Hertel, Field Services Manager, at 920-219-2286 if you have any questions about the operation of Mepaco equipment or if a training visit is necessary for new personnel.