Mepaco’s Service Team is often called out on critical downtime situations. The goal for any food processor is to prevent these situations and if they are unavoidable, mitigate the time and cost associated with the breakdown. To start with, here are the top four calls that Mepaco Services receive for emergency support:
Broken Shafts Agitators are failing when they start to develop cracks or start to rub the tub side wall of the processing equipment. Agitators and shafts also fail when a tool or component drops into the equipment and damages the shaft or paddles. The damage is not always immediately apparent; a bent shaft may take months to start failing.
Gear Motors / Gear Boxes Oil leakage, hot temperatures and noise are all signs that gear motors or gear boxes may be failing. The motors and gear boxes commonly fail due to poor lubrication practices. They also may fail because of improper repair of the agitator and the gear motor and gear box may wear out prematurely.
Safety Devices Equipment is designed with safety modes and if the safety devices are damaged, whether accidental or environmental, the equipment will not operate.
Controls Internal programming errors, or physical damage to the HMI are also causes for emergency downtime.
In most instances, there are preventative measurements for processors to prevent downtime situations, but what can you do to mitigate the critical breakdown situation and get back online as soon as possible?
The Mepaco Parts and Service team strongly urges processing customers to consider a just-in-case planning mentally for parts replacement. There are long lead times on agitators, cylinders, motors, gear motors, safety devices and HMI panels.
After-event service calls or equipment-systems assessments are recommended to ensure production up-time and to alleviate safety risk. If you have questions, or to schedule service visit, call 920-356-9900 and ask for Mepaco Parts and Service.
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